SHIPPING INFORMATION

Delivery Information

www.superelectronicsjmu.in is the destination for buyers who are looking for a reliable and trustworthy place to shop for attractive deals on Multi Brands in electronics. Come, shop with us today and be part of uncountable happy customers of last nineteen years of success who have pledged to make a difference.

We are committed to ensuring your satisfaction with any product you have ordered from us. Super Electronics endeavours to deliver the Products to customers within 1-2 Business days , depending upon the shipping location. Currently delivery of products purchased on www.superelectronicsjmu.in is available in Jammu District Local limits only. However, Customer understands “Delivery time to the end-user the Company shall not be held responsible for any delay in delivery of Product due to circumstances beyond the control of the Company” including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes, etc. The company takes all necessary steps and efforts to ensure the delivery of the Product within the above mentioned timelines that we can serve you better.

SHIPPING CHARGES
Super Electronics provides SHIPPING in Jammu District Local limits only for all our products. Super Electronics charges very nominal shipping charges that is Rs 250 flat for delivery locations upto the limit of 10 Km from our store,

Your order will be delivered as per the above mentioned Committed timeline (please refer to Payment and Returns Policies). We believe in providing the best service to our customer and with the long term relation. Customer service and satisfaction is a cornerstone of the business. However, we reserve the right to change/discontinue the Shipping Charges/Delivery at any time.

DELIVERY PROCEDURE
Super Electronics E-Commerce

All products sold on www.superelectronicsjmu.in are delivered by our own logistic team directly to your shipping address given by you in Jammu District Local limits only. Delivery time would be minimum 1-2 Business days.

If you fail to take delivery or are not available to accept delivery of the goods, Super Electronics may at its discretion charge you for the additional shipping cost on it. Super Electronics will not be liable for any loss or expenses sustained by the buyer arising from any delay in the delivery of the Goods howsoever caused.

Customers are requested to check maximum estimate delivery time with Super Electronics customer care for more details.

To get an accurate estimated delivery time* for your order, please call us on +91 7051113515

PRODUCT WARRANTY
All Electronic products sold on www.superelectronicsjmu.in are authorized by the Manufacturer. They come with a minimum 1 year Manufacturer’s warranty & are serviceable at the corresponding brand’s Authorized Service Center(s) in India unless specified otherwise.

For any Product Service Assistance:

Please call us on +91 7051113515

How you track your Order?
You can track the status of your order directly over the phone by calling on +91 7051113515

How do you know your address is valid for shipping or not?
www.superelectronicsjmu.in delivers to most locations within Jammu District Local limits only. However, for logistical reasons, we are unable to deliver to a few locations right now. In case it is not serviceable by our Logistic Team, we would request you to please provide us other an alternate shipping address which we expect to have on our delivery list. You will have to enter your shipping postal address to check whether the delivery is possible their or not.

How will the delivery be done?
Product delivery will be done through by our own logistic team within 1-2 Business days after payment confirmation.

To get an accurate estimated delivery time* for your order, please call us on +91 7051113515 remains open from 10 AM till 8 PM, 7 days a week or if you have any questions mail us at superelectronicsjmu@gmail.com

What about warranty and hidden costs (sales tax, octroi, etc.)?
There are no extra taxes, hidden costs . The price mentioned on the www.superelectronicsjmu.in is the final price. What you see is what you pay. Our prices are all-inclusive. All taxes are included with the listed prices.

Do you have to pay any delivery charges?
Rs 250 flat for delivery locations upto the limit of 10 Km from our store, Super Electronics Muthi, Jammu, Locations that exceed 10 KM range will be charged extra that will be agreed prior dispatch of the product with the customer over a phone call nd e-mail.

What happens if you are not available to receive your parcel?
If you fail to take delivery or are not available to accept delivery of the goods, Super Electronics  may at its discretion charge you for the additional shipping cost on the Second attempt made. Super Electronics  will not be liable for any loss or expenses sustained by the buyer arising from any delay in the delivery of the Goods howsoever caused. Customers are requested to check with Super Electronics Customer Care for more details.

To get an accurate estimated delivery time* for your order, please call us on +91 7051113515 or if you have any questions mail us at superelectronicsjmu@gmail.com

Are there any conditions on taking Cash-on- Delivery on an order?
You agree, understand and confirm for the Cash on Delivery (COD) details provided by you for availing of services on www.superelectronicsjmu.in will be correct and accurate. Please further agree and undertake to provide the correct and responsible person’s Name, valid complete Address, Pin code and Contact details to www.superelectronicsjmu.in at the time of order. www.superelectronicsjmu.in will not use or share this information with any third party unless authorized by you, or required for fraud verifications or by law, regulation or court order.

Super Electronics will make three attempts to establish contact with you on the contact number provided by you at the time of placing the order. In case of failure of confirmation of order after 3 time attempts, the order will be canceled and email notifying cancellation will be sent to the customer registered Email ID.

Order will not be processed until successfully confirmed.

Please note that your Cash-on-Delivery package will only be handed over to you only when complete payment has been submitted to our logistic Representative. Also please give exact cash to avoid any inconvenience.

What should you do if you receive a damaged Product?
If when you receive your product you notice that it is damaged you should refuse to accept it. All products are guaranteed to be in perfect condition when they are dispatched from our Warehouse. If you refuse your Product, please contact our Customer Care Number please call us on +91 7051113515 remains open from 10 AM till 8 PM, or if you have any questions mail us at superelectronicsjmu@gmail.com

 If you found any problem in Product like Dented, Dead, Not working, Broken, etc. Please contact our Customer Care Number call us on +91 7051113515.

How you can do cancellation of your order before Shipment?
After, your order confirmation and payment completion you got an order confirmation call from our side for ready to ship your order, if you cancel the order as the same time before the completing order confirmation on call then we can cancel it at the same time and refund your amount as according to the process of refund payment.

But, once you confirmed the shipment of you order on call we will not allow for Cancellation of Shipment for any reason and request to customers. Accordingly to confirm the purchase first, all terms and conditions, all rules and regulations of www.superelectronicsjmu.in and then place your order with us.

While there is no option for a customer to cancel the order on their own once the payment is made, you can get in touch with Customer Care as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount.

For any assistance: please call us on +91 7051113515

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